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Blades ships orders daily from Monday through Friday, with the exception of domestic holidays. All outgoing orders are handled by FedEx. Orders placed on weekdays before 3 p.m. EST will ship on the same day. Any orders placed on Blades after 3 p.m. EST will ship on the next business day.
We encourage you to contact us with any questions or concerns with regard to sizing and fit of any merchandise carried at Blades prior to placing your order. While comfort preferences vary with each individual, Blades will always provide the best available information to ensure that you are entirely satisfied with your purchase.
You may return your merchandise for credit to your credit card or you may exchange for another item within 7 days of your order's delivery date. Please re-pack the item(s) in the box your order was shipped, or something comparable, and return the package to Blades.
We do not accept C.O.D.’s on returned and exchanged items. Customers are responsible for return shipping charges. For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. Please contact our returns department with any questions: firstname.lastname@example.org
All returned merchandise must be unused and returned with its original packaging. If you plan to return your clothing, please keep it clean and safe from any conditions which may effect its acceptable return or exchange.
Clothing must be clean and in its original condition with all tags attached (no pet hair, no human hair, no smoke smell, etc.)
Once clothing has been worn and/or washed, we cannot accept it for a return or exchange
Blades recommends trying on new shoes in a clean, preferably carpeted, environment to ensure their fit. If you aren't pleased with the fit or comfort, this will ensure that your order remains clean and in returnable condition.
Returned shoes must be unworn, in pristine condition, and stored with all original packaging
If you plan to return your shoes, do not wear them after trying them on
Shoe boxes must not have tape or any other shipping labels on them; you are encouraged to use the box your shoes were shipped in for a return
Once shoes have been worn, they cannot be returned or exchanged
Blades cannot replace broken decks or decks with pressure cracks. All returned decks must be unused and in like-new condition to be accepted.
No deck is completely guaranteed
Once a deck has been assembled, it or its parts cannot be returned or exchanged
Blades is not responsible for actual deck color and/or dimensions
All deck returns are dealt with the manufacturer and are subject to their discretion
Videos must be unopened and in original packaging
Blades does not guarantee the exchange or credit for a defective item. If you believe your product is defective, please clearly explain the defect with your return. Blades will reimburse shipping charges, only on items declared defective (up to $9.00).